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Complaint? Compliment? Go Straight to the Top!

At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. If this is the case, then Mohamed Jihad (Manger - DHL Maldives) and Aminath Abdul Ghaffar (CS Supervisor) want to hear your complaints first-hand.
Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, Mohamed Jihad and Aminath Abdul Ghaffar would like to hear about that too.
Understanding how you feel about the service you’ve received - good or bad - is vital in helping us shape our business to serve you better. So just select either, Mohamed Jihad or Aminath Abdul Ghaffar and let them know what you think. Please include your telephone number if you would like us to call you back!

Mohamed Jihad
Manager - DHL

“We, DHL will stand as one team to maximize our customers satisfaction by extemporizing our services to the customers and evolving with Customers. So your feedback is essential to shape our services to you and your business.”

Email Mohamed Jihad

Aminath Abdul Ghaffar
CS Supervisor

“Customer satisfaction is our first priority. We are always excited to receive customer feedback, it gives us an opportunity to improve our services”

Email Aminath Ghaffar
Mohamed Jihad] and [Aminath Ghaffar will ensure that your complaints are dealt with immediately and you’ll receive a response within 24 hours.
Should you need immediate assistance contact DHL Express Customer ServiceContact Us.
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